When will I receive my order?

We usually fill and ship product orders received by 3pm CT on the same day they are received.  Most US and Canadian orders are shipped Monday-Thursday via overnight delivery on ice.  International orders, once confirmed, will take 2-10 days for delivery, depending on the country and type of product.

Online orders receive automatic email confirmations of an order's shipment, which include the tracking number of the consignment. Shipment confirmations may also be requested for orders placed by phone, fax, or email; simply provide the email address to receive the notification.

Note on shipping:
Please note that our e-commerce site only offers domestic standard overnight or priority overnight service.  If you are ordering a product that is shipped at room temperature and prefer 2-day or 3-day domestic shipping for your order, please place your order offline to receive this option and appropriate pricing.  Online credit card orders are securely processed immediately for the approved amount, and whereas it is possible to issue a differential refund, this process will take 3-6 business days.